Terms of service
Last updated: 9 July 2026
Welcome to Lunidoo! By accessing or purchasing from our store at lunidoo.store, you agree to be bound by the following terms. Please read them carefully.
1. General
By using our website, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian. We reserve the right to refuse service to anyone at any time.
2. Products
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change without notice. We do our best to display products accurately, but we cannot guarantee that your screen's display of colours will be exact.
3. Pricing & Payment
All prices are listed in AUD and are subject to change without notice. We reserve the right to refuse or cancel any order if a pricing error occurs. Payment must be received in full before an order is processed.
4. Orders & Fulfilment
Placing an order constitutes an offer to purchase. We reserve the right to cancel or refuse any order for any reason, including stock availability or suspected fraud. You will be notified and refunded if your order cannot be fulfilled.
5. Shipping
Please refer to our [Shipping Policy] for full details on processing times, delivery estimates, and international shipping.
6. Returns & Refunds
Please refer to our [Return & Refund Policy] for full details on eligibility, timeframes, and how to submit a request.
7. Personalised & Custom Products
Some of our products (such as personalised drawing plushies) are made to order. These items are non-refundable unless they arrive damaged or defective. Please double-check all personalisation details before placing your order.
8. Intellectual Property
All content on this site — including images, logos, text, and designs — is the property of Lunidoo and may not be reproduced, distributed, or used without our written permission.
9. Limitation of Liability
Lunidoo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the order in question.
10. Privacy
Your use of our store is also governed by our [Privacy Policy], which is incorporated into these Terms by reference.
11. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our store after changes constitutes acceptance of the new terms.
12. Contact Us
For any questions regarding these terms, please contact us at lunidoo.store@gmail.com.