Shipping policy

Last updated: 9 July 2026

Thank you for shopping with Lunidoo! Here's everything you need to know about how we ship your orders.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

You will receive a confirmation email with your tracking information once your order has been dispatched.

Shipping & Delivery

We offer free tracked worldwide shipping on all orders.

Please note: Delivery times are estimates and may vary due to customs processing, public holidays, weather conditions, or other factors outside our control.

Tracking Your Order

Once your order has shipped, you'll receive an email with your tracking number. You can use this to monitor your delivery status online.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the buyer. Lunidoo has no control over customs processes and cannot predict any additional charges.

Lost or Delayed Packages

If your package has not arrived within 30 days of the estimated delivery date, please contact us at lunidoo.store@gmail.com and we'll investigate with the carrier.

Contact Us

For any shipping questions, reach out at lunidoo.store@gmail.com and we'll be happy to help.